LEGAL LINKS
Understand how we protect your data, ensure compliance, and clarify responsibilities.
Effective Date: 16/03/2025
Privacy Policy
Who We Are
Our website address is: https://thriveacademy.gg. Thrive Academy is part of the Thrive HQ Group and is committed to protecting your privacy in compliance with Guernsey’s GDPR regulations.
Thrive Academy, part of the Thrive HQ Group, is committed to protecting your privacy and ensuring compliance with Guernsey’s GDPR regulations. This policy outlines how we collect, use, and protect your personal information across all six facets of our business: Thrive HQ, Thrive Academy, Thrive Digital, Thrive Consultancy, Thrive Trade, Thrive Network, and Thrive Podcast.
1. Data Collection & Why We Collect It
We collect personal data such as your name, email address, and payment details when you sign up for courses, discussions, or services within Thrive Academy. Additional data may be collected through site interactions, including comments, media uploads, and contact forms.
Comments: When visitors leave comments on the site, we collect the data in the comments form, the visitor’s IP address, and browser user agent string for spam detection. Approved comments may be publicly visible along with profile pictures.
Media: If you upload images, avoid including embedded location data (EXIF GPS), as visitors can extract this information.
Cookies: We use cookies for user convenience, including login session storage and comment data retention. Login cookies last two days, screen preferences last a year, and “Remember Me” login cookies persist for two weeks.
We collect personal data such as your name, email address, and payment details when you sign up for courses, discussions, or services within Thrive Academy. Additional data may be collected when you interact with any other Thrive HQ Group platforms.
2. Use of Information
To provide access to educational content hosted on Fluent Community
To personalize your learning experience
To improve our services and marketing efforts
To facilitate discussions and engagement within the community
To ensure compliance with applicable regulations
3. Who We Share Your Data With
Your information may be shared within the Thrive HQ Group, including Thrive Academy, Thrive Digital, Thrive Consultancy, Thrive Trade, Thrive Network, and Thrive Podcast.
Additionally, if you request a password reset, your IP address will be included in the reset email. We do not sell or distribute your data outside of Thrive HQ unless legally required. Visitor comments may be checked through an automated spam detection service.
Your information may be shared within the Thrive HQ Group, including Thrive Academy, Thrive Digital, Thrive Consultancy, Thrive Trade, Thrive Network, and Thrive Podcast. However, we do not sell or distribute your data to third parties outside of Thrive HQ Group unless legally required.
4. How Long We Retain Your Data
Comments and metadata are retained indefinitely to recognize and approve follow-ups automatically.
Registered users can see, edit, or delete their personal data at any time (except usernames). Admins can also manage user data.
5. Your Rights Over Your Data
If you have an account or left comments, you can request an exported file of personal data we hold about you. You can also request data erasure, except for information we are legally required to retain.
6. Where Your Data Is Sent
Data may be processed through Fluent Community, our course hosting platform, and third-party services such as analytics and automated spam detection. We ensure compliance with Guernsey’s GDPR regulations for data transfers.
For privacy concerns, contact us at info@thriveHQ.gg.
We follow industry-standard security measures to protect your data. If you have concerns regarding your personal data, please contact our Data Protection Officer at info@thriveHQ.gg.
Terms of Use
Subscription & Payment Terms
Thrive Academy operates on a subscription-based model, with payments processed on a recurring basis according to the plan selected. By subscribing, you agree to automatic billing unless cancelled before the next billing cycle.
Billing Cycle: Payments are collected monthly or annually, depending on the chosen plan.
Payment Processing: We use secure payment gateways to process transactions. Your payment details are stored securely and handled according to GDPR regulations.
Cancellation Policy: Subscriptions can be cancelled at any time, but no partial refunds will be issued for unused portions of the subscription period.
Refund Policy
Thrive Academy does not offer partial or prorated refunds for cancellations. Users retain access to content until the end of their current billing period.
If a billing issue occurs, users should contact info@thriveHQ.gg for support.
User Responsibilities & Code of Conduct
Users are expected to engage respectfully within the Thrive Academy community and use the platform ethically.
No unauthorized sharing of account access.
No plagiarism or redistribution of course content.
No abusive, defamatory, or inappropriate behaviour in discussions.
Thrive Academy reserves the right to suspend or terminate access for any violations of these terms.
By accessing Thrive Academy, you agree to comply with these Terms of Use. These terms govern your use of our courses, community discussions, and any other services provided.
Accessibility Statement
Thrive Academy is committed to ensuring digital accessibility for all users, including those with disabilities. We strive to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to enhance usability.
1. Features for Accessibility
Keyboard navigation compatibility for users who rely on assistive devices.
Text alternatives for images and other non-text content.
Resizable text and high-contrast options for visually impaired users.
Closed captions and transcripts for video content.
2. Feedback and Support
If you experience any accessibility issues, please contact us at info@thriveHQ.gg.
Disclaimer
Thrive Academy provides educational content and business training but does not guarantee specific results. The information presented in our courses, community discussions, and materials is for educational purposes only.
–No Professional Advice: The content provided does not replace professional financial, legal, or business consultation.
–No Liability: Founders Coralie Benton and Jamie Fairclough and the Thrive HQ Group are not responsible for any actions, decisions, or outcomes resulting from the use of Thrive Academy’s educational content.
–Third-Party Platforms: Thrive Academy uses Fluent Community to host courses and discussions. We are not responsible for any data breaches or issues arising from third-party platforms.
For any legal inquiries, contact us at info@thriveHQ.gg.
